Welcome to Monroe
Monroe is a fashion and lifestyle brand designed for those who create impact. Rooted in minimalism and strength, we craft timeless pieces that empower confidence and individuality. As part of The Metamorphose Group, Monroe goes beyond clothing—it’s a movement celebrating real stories, resilience, and style with purpose.
For the woman who wants to create waves in her world
At Monroe, we believe every woman - regardless of background, religious beliefs, skin colour, financial standing, location, or job status - has influence – whether in leading a team, supporting a community, championing sustainability, or standing up for what she believes in. Every woman can move mountains.
Designed for Comfort, Made for Empowerment
Every Monroe piece is crafted with intention, blending effortless design with high-quality materials. Our collections celebrate individuality, offering versatile pieces that reflect the strength, ambition, and creativity of those who wear them.
But Monroe is more than just fashion—it’s a celebration of the women who wear it. We exist to uplift and inspire, championing those who challenge norms and carve their paths.
Our Story
Monroe was founded in 2024 by Grace Carter, an entrepreneur and mother who saw a gap in the market for fashion that merges comfort with empowerment. After the birth of her second child, Grace realised the need for clothing that supported a fast-paced, dynamic lifestyle without compromising on confidence or style.
Determined to redefine traditional ideas of success, she created Monroe—a brand that celebrates strength in all forms. Whether you're building a business, raising a family, or embracing new challenges, Monroe is designed to support and empower you every step of the way.
Make a difference
Monroe is honoured to partner with Nova, dedicating 5% of our profits to this incredible charity. Together, we empower young girls to unlock their entrepreneurial potential by providing access to technology. Learn more about Nova and their mission here.
FAQs
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What is your returns policy?
We do not offer refunds or exchanges unless the item is damaged or faulty upon receipt.
We cannot accept responsibility for damaged items outside 14 days from your order being received.
Can I exchange an item?
We do not offer exchanges on non-faulty items. We provide detailed sizing charts for all our products. We strongly recommend reviewing these charts carefully and considering your preferences before placing your order.
Do I have to pay to return an item?
If the item you have received is faulty, we will send you a returns label free of charge.
This does not affect your statutory rights. If you have any questions, please contact our Customer Services team.
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What are your delivery options and costs?
Delivery costs will be calculated at checkout.
Where do you deliver? Do you deliver internationally?
We deliver by courier to most postal addresses in the United Kingdom. We also deliver to the Channel Islands and the Republic of Ireland.
We also deliver internationally to the following locations:
Australia
Canada
China
Denmark
Finland
Germany
Hong Kong SAR China
Iceland
Ireland
Italy
Japan
Malaysia
Monaco
Morocco
New Zealand
Norway
Portugal
Singapore
Spain
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
Can you deliver to an address other than my billing address?
Yes, we can. Simply input your delivery address during checkout. This doesn't have to match your billing address.
I think I’m missing an item - what should I do?
If you believe you are missing an item, please check the delivery note in your parcel. It will tell you the items you can expect to find inside and the items due to follow.
In the unlikely event your item does not arrive, don’t worry. Please contact Customer Services and they will investigate and find a solution.
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Why haven’t I received an order confirmation email?
You will receive an order confirmation order when your order has been successfully placed under the email address registered. Please check your junk or spam folders, as occasionally our emails can be found there. It can take up to an hour for your order confirmation email to be received.
Where can I enter a promotional code?
Once you have added your item(s) to the shopping bag, you will be prompted to go to the checkout step. Alternatively, you can checkout at any time by clicking on the shopping bag icon at the top right-hand corner of your screen, and selecting 'Checkout'.
When you view your shopping bag, you'll see a summary of the total cost of your items and a checkout button. Underneath this section, you'll see: 'Do you have a promotional code?'. Click on this to reveal a box allowing you to enter your code, then select 'Apply' to ensure the discount is applied.
How can I pay online?
We accept the following card types: Visa, Maestro, MasterCard, American Express and Monroe Gift Cards. You can also pay for your order using PayPal. Unfortunately, we do not accept cheques, postal orders, cash or credit vouchers for online purchases.
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How do I know which size to choose?
Take a look at our handy Size Guide. It will help you find the perfect fit.
Please note some of our collections are unisex and designed to be oversized.
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We have full confidence that you’ll be happy with the products and services we provide. However, we appreciate that in some cases, things don’t always go to plan.
At Monroe, we love to hear your feedback, so should you find any issues with your purchase, or feel that our service could be improved, please contact us so we can put this right.
Our Customer Care Team are here to help. Simply complete our contact form should you have any queries.